Privacy Policy for ProHealthix

1. Introduction

Abron Technologies Private Limited ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use ProHealthix, our gym management software available via web and mobile platforms.

• Company Name: Abron Technologies Private Limited
• CIN: U62099KL2023PTC083950
• GST Number: 32AAZCA5234A1ZW
• Registered Address: TC 15/1443, TKD Road, Muttada, Thiruvananthapuram, Kerala, India - 695025

This Privacy Policy applies to all users of our services, including Gym Owners, Trainers, and Gym Members, across India and internationally.

2. Purpose of ProHealthix

ProHealthix is designed to help gym owners streamline operations, manage attendance, generate workout and diet plans, handle payments, and integrate with biometric systems and door-locking hardware.

3. Types of Data We Collect

• Personal Information: Full Name, Phone Number, Email, Address, Gender, DOB, Age
• Fitness & Health Data: Weight, BMI, workout records
• Payment Info: UPI, card data via Razorpay
• Biometric Data: Fingerprint/facial data (if applicable)
• Photos: Profile and progress images
• Cookies & Technical Info: Encrypted session cookies

Note: We do not collect government identity info like Aadhaar.

4. Methods of Data Collection

• Direct user input via web/mobile apps
• Biometric/access control devices
• Session and payment cookies
• Usage tracking for analytics

5. Use of Data

• Manage gym sessions and memberships
• AI-powered workout/diet plans via OpenAI
• Payments, invoices, financial records
• Biometric door/access controls
• Compliance and security monitoring

Note: We do not use your data for unsolicited marketing.

6. Third-Party Services and Integrations

• Razorpay: Payment gateway
• Meta / Plivo: WhatsApp notifications
• AWS & Digital Ocean: Cloud storage and hosting
• OpenAI: AI workout and diet generation

We use an internal Admin panel for support and service maintenance.

7. Data Retention Policy

• Unpaid users deleted after 15 days
• Inactive accounts may be removed
• Data deletion only after dues are cleared

8. User Rights and Controls

• Access & Update: Available within user account
• Deletion: On request, if dues are cleared

Note: Data download/export is not supported. Essential data collection cannot be opted out of.

9. Security Measures

• End-to-end data encryption
• Firewalls, access controls via cloud providers
• Regular security audits
• Compliance with ISO 27001, GDPR, and Indian laws

10. Children's Privacy

ProHealthix is not intended for users under 18. Any data collected from minors will be deleted upon discovery.

11. International Use and Data Transfers

If you use ProHealthix outside India, your data may be processed in India or other countries where we or our partners operate. By using our service, you consent to such transfers.

12. Policy Updates

This Privacy Policy may be updated. Significant changes will be communicated via email or in-app alerts. Continued use implies acceptance.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

• Email: compliance@abrontech.com
• Address: TC 15/1443, TKD Road, Muttada, Thiruvananthapuram, Kerala, India - 695025

Thank you for trusting ProHealthix. Your privacy and security are our top priority.